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E-mail CP is
http://
mail.yourdomain.com:8383

AIM: wwwje2000com

ICQ: 67447871

E-Mail Support

Quick Index
Adding E-mail Accounts
E-mail Client ConfigurationE-mail
SMTP Authentication Is Required To Send E-mail
Creating a “Catch-All” Account
Utilizing the Web Based E-mail Client (Imail)
550 Error When Sending E-mail

Adding E-mail Accounts

1) Login to your Web Based Email client at http://mail.yourdomain.com:8383 Make sure you use the same login as for the CP (http://cp4.ntwebb.com) because you this user has the appropriate permissions to setup additional users.

2) From the drop down menu in the upper right hand corner, select the "User Administration" option.  If you do not see “User Administration” listed, then you are not logging in with the same login you use for the Control Panel to manage your account. This is the only account that has the permissions to add users.

3) Click on the "Add" button

4) Enter the userID (this is the persons username), First Name, Lastname, and the password for the new account you are creating.  Set the max mail box size and max number of messages fields to 0. This will allow the email account to receive an unlimited number of emails.  Click the "Save" button

E-mail Client Configuration

** We require SMTP Authentication to send mail through our mail servers **

Please click here for detailed instructions on configuring e-mail clients to enable SMTP Authentication. If you receive a 550 error when attempting to send mail via our servers, SMTP Authentication is not configured in your e-mail client.

Incoming Mail Server: mail.yourdomain.com
Outgoing Mail Server: mail.yourdomain.com
 

Username: <as configured in the e-mail control panel with the @ and domain name>
               i.e. user@domain.com
Password: <as configured in the control panel>

Note: Some Internet Service Providers require that user’s use their outgoing mail server.

SMTP Authentication Required to Send E-mail

In an on-going effort to eliminate 100% of the SPAM  originating from our e-mail servers, we are requiring customers to authenticate when sending mail. By requiring people to authenticate while sending e-mail, only our customers will be able to use our mail servers.

If you need assistance reconfiguring your e-mail client or use an e-mail client not listed here, please call (877)452-4433 for technical support.

Outlook XP:
In order to enable SMTP Authentication in Outlook, use the following procedures:

Tools > E-Mail Accounts > Add a new e-mail account (if this is a new account) or View or change existing e-mail accounts (if you need to modify an existing account)

If you're editing an existing account, highlight the account you'd like to edit, then click Change.  If this is a new account, choose the correct type (typically POP3 or IMAP)...

Following is where you enter basic settings. Note that the Login Information > User Name should be in the format of user@domain.com.  Do not select "Log on using Secure Password Authentication (SPA)"

In order to enable SMTP Authentication, select the "More Settings" button...

Select the "Outgoing Server" tab, then check the "My outgoing server (SMTP) requires authentication" box.  No other settings need to be changed on this page.

Outlook will now authenticate all outgoing mail.

Outlook Express:
1) Open Outlook Express, and select Tools -> Accounts from the menu bar.
2) Select the account that you use with our services and then click on the properties button.
3.) Click on the “Servers” tab.
4) At the servers tab, put a check in the “My server required authentication” check box. Now simply click OK to close out of the properties palette and then click “close” to close the accounts window.

Eudora Pro:
1) Open Eudora Pro and select Tools -> Options from the menu bar.
2) In the options window, click on the “Sending Mail” button. Put a check “Allow Authentication” check box. All done!  Now just click OK to close out of the options window.
 

Netscape Messenger:
1) Open up Netscape Messenger and go to Edit -> Preferences
2) In the preferences window, select “Mail Servers” from the list of items on the side.
3) Where it says “Outgoing mail server user name:” enter the username you use to access your email account. Click “OK”.

Creating a “Catch-All” Account

Follow these instructions to create a catch-all email account:

1) Login to the main control panel at http://cp4.ntwebb.com
2) Click on the "E-mail Admin" link, and then click on your domain name
3) Login to the iMail Web Based Client.  NOTE: Enter your username in the format of username@domain.com
4) From the drop down of menu options, select Alias Management

5) Click the "Add" button
6) Enter "nobody" in the Alias ID field Enter your email address in the destination field. Click "Save"

Utilzing the Web Based E-mail Client (Imail)

We utilize Ipswitch I Mail mail server, which includes a full featured control panel where you can manage all aspects of your e-mail.

Prior to logging into your e-mail control panel, you’ll need to enable administrator rights on the main user account. In order to do this, go to http://cp4.ntwebb.com and click on the E-Mail Access link. This will activate a script in the background that will enable administrator rights on your main user account.

You can access the imail control panel by going to http://mail.domain.com:8383 (with extension) or http://domain.nt4.ntwebb.com:8383 (without extension) Use the latter version when your domain has not yet transferred to our name servers.

Personal Options

Change Finger Information - This option has been disabled

Change Password - Each user can change their e-mail password.

Change Mail Forwarding Information - Use this option to forward mail to another e-mail address.

Change User Information - This information is used when sending mail via the web based e-mail client.

Change Vacation Message - The vacation message will send an autoresponder once to each person who sends e-mail to you while this option is enabled.

Change Processing Rules - Allows the user to configure processing rules for their particular account.

Address Book - This address book is used in conjunction with the web based e-mail client.

Manage Mailboxes - Allows users to create and manage mailboxes used with the web based e-mail client.

Auto Response - Use this option to configure a automatic response to each e-mail you receive.

Preferences - A number of options can be configured in relation to the web based e-mail client.

Administration Options (only enabled on the main username):

User Management - Use this option to add, edit and delete users (POP3 accounts).

Alias Management - Use this option to configure e-mail forwarders (aliases). If you want a catch-all mailbox, configure an alias named "nobody" and forward it to any valid e-mail address either within the same domain or to an outside address.

Domain Processing Rules - Configure processing rules which are in effect for all mail relating to the domain.

List Administration (if enabled) - Add and edit listservers. This option will allow you to create and edit mailing lists. You can request this option be enabled by e-mailing support@je2000.com

550 Error When Sending E-mail

If you receive a 550 error when attempting to send mail via our servers, SMTP Authentication is not configured in your e-mail client. Click here for detailed instructions on configuring e-mail clients to enable SMTP Authentication.